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Installing and Using WebDAV

WebDAV stands for "Web-based Distributed Authoring and Versioning". It allows users to upload/download, edit and manage files on the TBS server. This How-To walks through the steps to setup and access WebDAV.

Files

WebDAV Installation Procedures

WebDAV stands for "Web-based Distributed Authoring and Versioning". It allows users to upload/download, edit and manage files on the TBS server. Saving files directly to WebDAV (i.e., from within an application, such as Word, Excel, or Internet Explorer)does not work reliably. For best results, save the file to your computer first, and then upload it to the site provided by TBS.

Note: When naming an item such as a file or folder, avoid using either foreign characters or the unsupported characters below, as any of these characters can cause an error when you attempt to upload the file.

Character Map

Important: Before setting up WebDAV you must install the following Microsoft Update.

For information about the update and how to download it, see article 907306 in Microsoft's knowledge base (you can search the knowledge base here).

Windows XP

In Windows XP, WebDAV can be used by adding a Network Place (also referred to as "mounting a drive") under "My Network Places".

Using the Add Network Place Wizard

  1. On the desktop, click "Start" then "My Network Places"
    My Network Places Screenshot
  2. In the "Network Tasks" pane, click "Add a network place"
    Add a network place screenshot
  3. On the welcome screen, click "Next"
  4. Select "Choose another network location", and then click "Next"
    Choose another network location screenshot
  5. In the "Internet or network address:" field, enter the URL provided to you by TBS and select "Next" (ex., https://groupaccess.hostedaccess.com/yourcompanyname).
    Your group access network place screenshot
    Note: If you receive a pop-up box asking you for a Certificate, select "OK" to bypass the message.
  6. When prompted, enter your standard Citrix User Name and Password assigned to you by TBS (if you do not have an existing User Name and Password with TBS, one will be assigned to you).
    Citrix login screenshot
  7. Type in a name for the new Network Place or use the default name and select "Next".
    New network place screenshot
  8. Select "Finish"
    Finish screenshot
  9. When prompted, enter your standard Citrix User Name and Password assigned to you by TBS (the same as step #6).
    Citrix Login Screenshot
  10. You will now see a new Window with your sites URL address. This is the area where you can see and maintain your files and folders.
    Maintiaining files & folders screenshot
  11. There are several ways you can move files back and forth between your computer and your site (web folders).
    • You can drag and drop files (you cannot delete items by dragging them to the Recycle Bin on your desktop. To delete an item, right-click it and select "Delete" or highlight the item and select "Delete" under Folder Tasks on the left of the page).
    • You can right click on the file and use Cut/Copy/Paste functionality.
    • You can use the Folder Tasks on the left of the page to Move, Copy, and Delete items.
  12. For future use of the site. Go to Start/My Network Places and double-click on the named Network Place and enter your Citrix user name and password if prompted.
    Note: If you have previously accessed the site and have not shut down your computer, it may not prompt you for your password.
    Accessing via "My network places" screenshot
  13. When you're finished, exit Internet Explorer to close your connection.

 

If you experience any connection problems, Microsoft has a software update available that may help correct connection problems.

Setting up WebDAV using Windows Vista

To add a shortcut to your Windows Vista computer that allows you to upload and access files via WebDAV, follow these steps:

  1. From the desktop, click the "Start" icon then "Computer".
  2. Click "Map Network Drive".
    Mapping a windows drive with Vista for WebDAV
  3. In Folder: Copy and Paste the URL provided to you by TBS and then select Finish (the URL is case sensitive).
    Mapping a windows drive with Vista for WebDAV
  4. When prompted, enter the User Name and Password provided to you by TBS.
    Windows Vista WebDAV Login Screenshot
  5. A window will open displaying your WebDAV drive and Web Folders where you can upload and download your files. Select “X” to close the window.
    Windows Vista WebDAV Folders Screenshot
  6. There are several ways you can move files back and forth between your computer and your site (web folders).
    • You can drag and drop files (you cannot delete items by dragging them to the Recycle Bin on your desktop. To delete an item, right-click it and select "Delete" or highlight the item and select "Delete" under Folder Tasks on the left of the page).
    • You can right click on the file and use Cut/Copy/Paste functionality.
    • You can use the Folder Tasks on the left of the page to Move, Copy, and Delete items.
  7. To return to WebDAV and your Web Folders.  Select the Windows Start icon and then Computer.  In the lower left panel and in the right panel you will see your WebDAV link (this is also referred to as a “mounted drive”) to your Web Folders.  Double click to open.  Enter your Username and Password if prompted (if you have not rebooted your computer since your last visit to your web folders, Windows may not ask you for your Username and Password).
    Return to WebDAV folders via Windows Vista

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